12.05.2023 15:00Enhancing Restaurant Businesses with Kiosk Survey AppsIn the highly competitive restaurant industry, providing an outstanding dining experience is crucial for success. One powerful tool that can help restaurants gather valuable feedback and improve their operations is a Kiosk Survey App.
10.05.2023 15:00Enhancing the Apartment Rental Business with Feedback TerminalsIn the competitive market of apartment rentals, providing a seamless and satisfying experience to tenants is essential for business success.
23.09.2022 15:00How the PizzaFabrika restaurant chain doubled their profits and improved service with restaurant survey platformHello everyone, my name is Konstantin, I am the founder of inBook – offline survey app. I want to share with you the case of our client.
23.09.2022 15:00What is NPS? Net Promoter Score guideNet Promoter Score, sometimes known as NPS, is a measure used in customer experience initiatives. NPS gauges how loyal customers are to a business. NPS ratings are calculated using a single question survey and are expressed as a number between -100 and +100. A higher grade is preferred.
23.01.2019 15:00What is customer experience?If you’d be asked: have you ever got a great customer experience? Well, I guess, it wouldn’t be hard for you to tell a story about this experience, and how it left a positive impression on you.
14.12.2018 17:37How to Shift Toward Customer OrientationFew companies succeed at achieving their business objectives by pursuing a purely profit-centric approach. A dead focus on “the take” serves only to alienate the very people who instigate business growth and success—the customers. With this comes a need for a shift toward customer orientation. But how do you shift toward customer orientation?